City

Downtown Ambassadors and MSO Team

Not sure where to start? Find the City team that can help.

Browse City departments and offices to learn what they do, find services and resources, or connect with the right staff member. Whether you’re looking for information, trying to get something done or just have a question, we’ll help you find your way.

 

 

Budget, Strategy & Performance

The BSP partners with the City Commission and City Manager to build the City’s budget, guide long‑term strategy, and track results. We support effective project management by helping connect resources with community priorities and provide insights that help leaders make smart, informed decisions.

City Attorney

  • Telephone(785) 832-3475
  • The City Attorney’s Office provides legal support to city staff and elected officials by responding to requests for legal opinions, preparing legal documents, negotiating contracts and providing legal training to city employees.

    City Clerk

  • Telephone(785) 832-3200
  • Toll Free(800) 444-8321
  • Email cityclerk@lawrenceks.gov
  • The City Clerk’s Office manages city records, issues certain licenses and permits, and a variety of additional services to the public and other city departments.

    City Manager's Office

  • Telephone785-832-3400
  • The City Manager’s Office supports transparency, strategic planning, and community-focused services that guide the operations of the city.

    Equity and Inclusion

  • Telephone(785) 832-3414
  • This department leads the development and implementation of equity and inclusion initiatives aligned with the City’s Strategic Plan.

    Finance

  • Telephone(785) 832-3000
  • The Finance department is responsible for accounts payable, purchasing, accounting, customer billing & collections, budget preparation, and more.

    Human Relations

    The Human Relations Division works to promote equal opportunity and protect people from discrimination in Lawrence. The division investigates discrimination complaints, provides education and outreach on human rights, and supports the Lawrence Human Relations Commission.

    Information Technology

  • Telephone(785) 832-3316
  • Email ITadmin@lawrenceks.gov
  • The Information Technology Department promotes the effective use of information systems technologies, and optimizes delivery of information services to all City departments and Lawrence citizens.

    Lawrence-Douglas County Fire Medical

  • Telephone(785) 830-7000
  • Discover how Lawrence-Douglas County Fire Medical delivers emergency response, fire prevention, and community safety services through coordinated, professional support.

    Metropolitan Planning Organization

  • Telephone(785) 832-3155
  • Transportation planning in Douglas County is a cooperative process designed to foster involvement by all users of the system through a proactive public participation process.

    Municipal Court

  • Telephone785-832-6190
  • Email courtinfo@lawrenceks.gov
  • Lawrence Municipal Court handles violations of City ordinances, including traffic and parking violations and other misdemeanor offenses. The court provides information about citations, court appearances, payments, case records and other court processes.

    Municipal Services & Operations

  • Administration / Customer Service(785) 832-7800
  • Email mso@lawrenceks.gov
  • Explore how Municipal Services & Operations supports essential city functions, from infrastructure and utilities to public services, ensuring a safe, sustainable, and well‑maintained community.

    Parking

    Parking Services is committed to assisting over 1 million yearly visitors’ parking needs as well as cleaning and maintaining our downtown shared space.

    Parks, Recreation and Culture

  • Administrative Office in South Park(785) 832-3450
  • Email parksrec@lawrenceks.gov
  • Find programs, activities, membership options, special events, facilities, nature sites, and tools to help you get active, connect with community, and enjoy local amenities.

    Planning & Development Services

  • Telephone(785) 832-7700
  • Planner of the Day(785) 832-3172
  • Email planning@lawrenceks.gov
  • Explore how the City supports thoughtful growth and development. Visit the PDS hub to find planning, permitting, code compliance, housing initiatives, maps, development codes, and tools that help guide community projects and public involvement.

    Police

  • Non Emergency Dispatch(785) 843-0250
  • Find links to reports, public engagement tools, guidance on services, and resources that help you connect with public safety efforts.

    Solid Waste

  • Telephone(785) 832-3032
  • The City provides trash service, curbside single-stream recycling, and yard waste collection.

    Sustainability

  • Telephone(785) 760-1631
  • Email sustainability@lawrenceks.gov
  • The Sustainability Office is in charge of working toward the goals of a vibrant economy, a healthy environment, and a livable society, and we need everyone in the community to help us.


    Lawrence Transit

    Telephone
    (785) 864-4644

    Email
    info@lawrencetransit.org

    Providing safe, reliable and accessible public transportation services throughout Lawrence and the University of Kansas community. Visit the Lawrence Transit website for routes, schedules, trip planning and other transit information.